Frequently asked questions

Free legal counseling

The program is designed to be remote and our schedule is flexible as we understand that you have other commitments and duties, e.g. university or work. Our program focuses on achieving certain milestones set in specific deadlines rather than focusing on the pace of the project being done. Good time management skills may come in handy, as it will be only up to you to allocate time for carrying out the necessary tasks!
HUGO is searching for bright-minded individuals with a drive to innovate the legal industry and a clear vision on how HUGO’s lawbots can make an impact. We love concreteness and seeing a clear action plan, therefore we will always give priority to those applicants who can strongly present their vision, reasons behind their idea and who present good communication skills. We appreciate being fluent in English, since most of our inner communication is in English.
During the program, HUGO will provide you with all the non-monetary resources necessary to build a lawbot - we will teach you how to build one, how to market one and other valuable business skills. After the program concludes, when the lawbot is developed, HUGO will offer a revenue-sharing model, so you have the chance to gain revenue from your created lawbot!
The program is a 13 week and 6 module long course which focuses on building a lawbot. The starting time may differ and is very dependent on the specific batch. Please contact HUGO for more information on when the next call for applicants is.
No. You can be a student or you can be a post-graduate who is passionate about making change in the legal industry and making justice possible for everyone. However, we do highly value legal education since we are a LegalTech startup and any other field of finished studies may pose difficulties to operate in the legal industry.

Video counselling

When it comes to billable hours, then all the work that a lawyer has done for the case, is billed. This includes prior investigation in sent materials, answering extra (legal) questions. Note that if you have sent the lawyer prior some files to be investigated and those files are not sent in a logical bunch or do not have an understandable description, then the work that a lawyer does to put them in a logical order is also billable.
In order to have the most time and cost efficient video consultation, there are few simple rules to follow:
  1. Think through why are you turning to a lawyer. In practise we have seen a lot of cases where a person is very stressed about the situation and therefore can not give an objective description of what is going on and which actions they wish to take. To take the most out of counselling, take time to note down 1-5 main questions you wish to be answered and only then describe the situation.
  2. If there are any documents bound with the case, then send them all in one bunch. Add descriptions and headings. By doing so, you will save a lawyer’s time, which means less billable hours.
  3. Read the letter thoroughly before sending. Be sure everything important is asked and noted down. Every extra letter that is sent to a lawyer means extra work for him/her and more billable hours for you.
Yes. All materials should be sent in one letter with a description of what is what. Capacious documents should be sent through cloud services (Google Drive etc) because the mailing system might fail. When using cloud services, do not forget to give access rights to the lawyer!
If the lawyer will go through the materials prior to the consultation, then that action will reflect on the invoice as part of the consultation time.
You can choose a lawyer when booking a paid service. Legal assistance free of charge is meant for first level assistance so a lawyer is matched by our best knowledge. When booking a paid service you can choose a lawyer who you fancy the best.  Feel free to find out more about our specialists and their practices here.
All you need for a video counselling is a stable internet connection and a smart device with camera, microphone and speaker – whether it is a mobile, tab, laptop or desktop. Video call runs the smoothest on Google Chrome or Mozilla Firefox web browser. Internet Explorer is not recommended. The video call platform Whereby is in English and easy to use. Although the elementary smart device using skills are necessary for smooth video counselling. A client will receive an email with detailed instructions of how to start the video call a little before the scheduled appointment time.